Every Type of Dispute.
One Expert Team.
We've recovered millions for thousands of consumers across 8 specialized service areas. Wherever companies have failed you, we know exactly how to fight back.
Online Purchase Disputes
E-commerce has made shopping seamless — but when things go wrong, companies often hide behind complex policies and automated denial systems. Our team knows every angle of consumer protection law for online retail and will force a resolution that treats you fairly.
What We Handle
Transport & Logistics Disputes
When parcels go missing, arrive destroyed, or couriers charge incorrect fees, carriers often dismiss claims with minimal investigation. We hold transport companies accountable under national and international shipping regulations, recovering the full value of your loss.
What We Handle
Event & Ticket Refunds
Ticket platforms and promoters routinely deny refunds even when events are cancelled outright or drastically changed. Consumer law is firmly on your side in these cases — and we leverage it aggressively. We've helped thousands recover full ticket value plus booking fees.
What We Handle
Warranty & Guarantee Claims
Warranties are legal promises. When a manufacturer or retailer refuses to honor one, they're in breach of contract — and often in violation of statutory consumer protection laws. We force companies to fulfill their obligations, whether that means a repair, replacement, or full refund.
What We Handle
Subscription & Membership Refunds
Companies rely on confusing cancellation flows and obscure terms to keep charging you long after you've tried to cancel. We identify every unauthorized charge, demand full repayment, and ensure your cancellation is actually processed — with confirmation.
What We Handle
Financial Service Refunds
Financial institutions are among the most difficult entities to negotiate with — but they're also bound by the strictest regulatory frameworks. Our financial specialists know which regulators to engage, which ombudsman schemes apply, and precisely how to build a case that forces institutions to act.
What We Handle
Billing Errors & Overcharges
Overcharges and billing errors are far more common than companies admit — and many rely on consumers not noticing or giving up. We forensically audit every charge, identify every discrepancy, and build an airtight case for full recovery, including interest where applicable.
What We Handle
Travel & Accommodation Refunds
The travel industry is notorious for hiding behind fine print when disruptions occur. Whether it's EU261 flight compensation, package holiday protections, or a hotel that bore no resemblance to its listing — we know the international regulations that make airlines, hotels, and tour operators pay up.
What We Handle
How We Compare
See how Trust Refund Solution stacks up against going it alone or hiring a general solicitor.
| Feature | Trust Refund Solution | DIY / Yourself | General Solicitor |
|---|---|---|---|
| Upfront Cost | ✓ None — No Win, No Fee | None | High hourly rates |
| Consumer Law Expertise | ✓ Dedicated specialists | Limited knowledge | General knowledge |
| Time Required from You | ✓ Minimal — we handle all | Extensive | Significant |
| Company Relationships | ✓ Established channels | ✗ | ✗ |
| International Disputes | ✓ Global reach | ✗ Very difficult | Limited |
| Success Rate | ✓ 98% | ~30–40% | Varies widely |
| Regulatory Body Escalation | ✓ Handled for you | Complex | ✓ |
| Response Within 24 Hours | ✓ Guaranteed | N/A | ✗ Rare |
Find Out If We Can Help You
Not every case is winnable — but most are. Use our quick checker to see if your situation qualifies for our service.
Within the Last 6 Years
Most consumer claims can be pursued up to 6 years after the incident, though earlier is always better.
Minimum £/$ 50 in Dispute
We handle cases from $50 and up. There's no upper limit on what we can pursue.
Some Evidence Available
A receipt, confirmation email, bank statement, or screenshot is usually enough to start a case.
Any Location
We help consumers worldwide dispute companies in any jurisdiction we operate in.
Quick Eligibility Check
Answer 3 quick questions to see if your case qualifies.
🔒 No obligation. Takes 30 seconds.
Real Recoveries, Real People
One win from each of our 8 service areas — because no dispute is too obscure for our team.
"Amazon kept refusing my return for a defective item. The TRS team got me a full refund plus a goodwill credit in under a week."
"My parcel was marked delivered but never arrived. FedEx dismissed my claim twice before TRS stepped in and won."
"The festival was cancelled and Ticketmaster offered vouchers only. TRS recovered my cash refund in 3 weeks flat."
"Manufacturer refused my warranty claim on a 14-month-old appliance. Statutory consumer rights meant I was still covered — TRS knew that."